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SAMSUNG S95H 65" OLED Glare Free 4K Vision AI Smart TV 2026 - QE65S95H

SAMSUNG S95H 65" OLED Glare Free 4K Vision AI Smart TV 2026 - QE65S95H

Regular price
£2,499.00
Sale price
£2,099.00

Support a Small Family Independent Company 


🚚 Fast & Free UK Delivery (2–4 Working Days)

📦 In Stock & Ready for Immediate Dispatch

🛡 Warranty for Complete Peace of Mind

✨ Brand New, Unused TV

Samsung QE65S95H 65" OLED Glare Free 4K Vision AI Smart TV (2026)

Samsung QE65S95H 65" OLED TV – Samsung's Premium OLED Experience for Movies, Sport & Gaming

The Samsung QE65S95H 65" OLED Smart TV combines cutting-edge OLED technology, advanced AI processing and stunning design to create one of the most impressive televisions available in 2026.

Featuring Samsung's latest OLED HDR Pro panel, NQ4 AI Gen3 Processor and Motion Xcelerator 165Hz technology, the S95H delivers exceptional picture quality, immersive Dolby Atmos sound and ultra-smooth gaming performance.

Whether you're watching blockbuster films, live sport, streaming your favourite shows or gaming on the latest consoles, the Samsung S95H provides breathtaking realism and incredible detail.


OLED HDR Pro – Brilliant Brightness & Perfect Blacks

Samsung's flagship OLED HDR Pro technology uses self-illuminating pixels that switch on and off independently to create exceptional contrast and picture precision.

Benefits include:

  • Perfect black levels

  • Exceptional contrast

  • Brighter HDR highlights

  • Enhanced shadow detail

  • Incredible colour accuracy

Every scene appears richer, more vibrant and closer to real life, allowing you to enjoy content exactly as the creator intended.


Glare Free Technology with Real Black & Real Colour

The Samsung QE65S95H features Samsung's advanced Glare Free OLED technology.

Designed to reduce reflections from windows and room lighting, the anti-reflective screen helps maintain outstanding picture quality even in brighter rooms.

Combined with:

  • Real Black technology

  • Pantone Validated Colour

  • OLED HDR Pro

the result is a more immersive viewing experience with deeper blacks, natural colours and greater picture depth day or night.


NQ4 AI Gen3 Processor with 128 Neural Networks

At the heart of the Samsung S95H is the powerful NQ4 AI Gen3 Processor.

Using 128 AI neural networks, the processor intelligently analyses content in real time and automatically enhances:

  • Picture clarity

  • Contrast

  • Brightness

  • Colour

  • Motion

  • Sound performance

AI 4K Upscaling Pro helps improve lower-resolution content, making older films, TV programmes and streaming content appear sharper and more detailed on the 4K OLED panel.


Motion Xcelerator 165Hz Gaming Performance

Built for serious gamers, the Samsung QE65S95H delivers ultra-smooth and responsive gameplay.

Gaming features include:

  • 4K 120Hz Console Gaming

  • 4K 165Hz PC Gaming

  • Variable Refresh Rate (VRR)

  • Auto Low Latency Mode (ALLM)

  • AMD FreeSync Premium Pro

  • Samsung Gaming Hub

  • Game Bar

  • AI Auto Game Mode

  • Super UltraWide GameView

  • HGiG Support

  • Game Motion Plus

Whether you're playing on PlayStation 5, Xbox Series X or a gaming PC, the S95H provides stunning visuals with minimal input lag and exceptional motion handling.


Dolby Atmos & Object Tracking Sound+

Experience immersive audio that follows the action on screen.

The Samsung QE65S95H features:

  • 70W Audio Output

  • Dolby Atmos

  • Object Tracking Sound+

  • Adaptive Sound Pro

  • Active Voice Amplifier Pro

  • Q-Symphony

  • AI Sound Enhancement

With multiple built-in speakers positioned around the TV, sound moves naturally with on-screen action, creating a cinematic experience without the need for additional speakers.


Vision AI Companion

Samsung's new Vision AI Companion transforms how you interact with your TV.

Use AI-powered assistance to:

  • Discover new content

  • Search for information

  • Receive recommendations

  • Explore visual search results

  • Access personalised content suggestions

Vision AI creates a smarter and more personalised entertainment experience directly from your television.


AI Motion Enhancer Pro & AI Football Mode Pro

Samsung's advanced AI technology helps optimise content automatically.

AI Motion Enhancer Pro

Fast-moving action remains sharp and clear, reducing blur during sports, movies and gaming.

AI Football Mode Pro

Designed specifically for sports fans, AI Football Mode Pro intelligently enhances:

  • Motion clarity

  • Crowd noise

  • Commentary balance

  • Colour vibrancy

Creating a more immersive match-day experience.


Infinity One Design with One Connect Box

The Samsung QE65S95H is designed to look as impressive as it performs.

Key design features include:

  • Ultra-slim Infinity One Design

  • Minimal bezel construction

  • Premium metal finish

  • One Connect Box cable management

  • Single cable TV connection

  • Wall mount compatible

The One Connect Box allows connected devices to be positioned away from the TV, creating a cleaner and more elegant installation.


Samsung Tizen Smart TV Platform

Powered by Samsung's latest Tizen operating system, the S95H provides access to all your favourite entertainment services.

Streaming Services

  • Netflix

  • Disney+

  • Prime Video

  • Apple TV+

  • YouTube

Smart Features

  • Samsung Gaming Hub

  • SmartThings Integration

  • Full Web Browser

  • Voice Control

  • Screen Mirroring

  • Bluetooth Connectivity

The intuitive interface makes discovering and accessing content simple and fast.


Smart Home Integration & Voice Control

The Samsung QE65S95H works seamlessly with modern smart home ecosystems.

Compatible with:

  • Amazon Alexa

  • Google Assistant

  • Samsung Bixby

  • SmartThings

Control your TV and connected smart devices using simple voice commands.


Samsung QE65S95H Key Specifications

Feature Specification
Screen Size 65 Inch
Resolution 4K Ultra HD (3840 x 2160)
Panel Type OLED
Processor NQ4 AI Gen3 Processor
HDR Support OLED HDR Pro, HDR10+, HDR10+ Adaptive, HLG
Refresh Rate 100Hz Native (Up To 165Hz)
Gaming Features FreeSync Premium Pro, VRR, ALLM, HGiG
Audio Output 70W
Sound Technology Dolby Atmos, Object Tracking Sound+
HDMI 4 x HDMI 2.1
USB 4 USB Ports
Smart Platform Samsung Tizen OS
Voice Assistants Alexa, Google Assistant, Bixby
WiFi Yes
Bluetooth Yes
VESA Mount 400 x 300

Why Buy the Samsung QE65S95H?

✔ Samsung's flagship 65-inch OLED TV

✔ OLED HDR Pro with perfect blacks and exceptional brightness

✔ Glare Free screen technology

✔ NQ4 AI Gen3 Processor with AI Upscaling Pro

✔ Motion Xcelerator 165Hz gaming performance

✔ AMD FreeSync Premium Pro support

✔ Dolby Atmos and Object Tracking Sound+

✔ Vision AI Companion

✔ Infinity One ultra-slim design

✔ One Connect Box cable management system

The Samsung QE65S95H delivers exceptional OLED picture quality, powerful AI-enhanced performance, immersive Dolby Atmos audio and advanced gaming capabilities, making it one of the finest 65-inch OLED TVs available in 2026.



Description

Support a Small Family Independent Company 


🚚 Fast & Free UK Delivery (2–4 Working Days)

📦 In Stock & Ready for Immediate Dispatch

🛡 Warranty for Complete Peace of Mind

✨ Brand New, Unused TV

Samsung QE65S95H 65" OLED Glare Free 4K Vision AI Smart TV (2026)

Samsung QE65S95H 65" OLED TV – Samsung's Premium OLED Experience for Movies, Sport & Gaming

The Samsung QE65S95H 65" OLED Smart TV combines cutting-edge OLED technology, advanced AI processing and stunning design to create one of the most impressive televisions available in 2026.

Featuring Samsung's latest OLED HDR Pro panel, NQ4 AI Gen3 Processor and Motion Xcelerator 165Hz technology, the S95H delivers exceptional picture quality, immersive Dolby Atmos sound and ultra-smooth gaming performance.

Whether you're watching blockbuster films, live sport, streaming your favourite shows or gaming on the latest consoles, the Samsung S95H provides breathtaking realism and incredible detail.


OLED HDR Pro – Brilliant Brightness & Perfect Blacks

Samsung's flagship OLED HDR Pro technology uses self-illuminating pixels that switch on and off independently to create exceptional contrast and picture precision.

Benefits include:

  • Perfect black levels

  • Exceptional contrast

  • Brighter HDR highlights

  • Enhanced shadow detail

  • Incredible colour accuracy

Every scene appears richer, more vibrant and closer to real life, allowing you to enjoy content exactly as the creator intended.


Glare Free Technology with Real Black & Real Colour

The Samsung QE65S95H features Samsung's advanced Glare Free OLED technology.

Designed to reduce reflections from windows and room lighting, the anti-reflective screen helps maintain outstanding picture quality even in brighter rooms.

Combined with:

  • Real Black technology

  • Pantone Validated Colour

  • OLED HDR Pro

the result is a more immersive viewing experience with deeper blacks, natural colours and greater picture depth day or night.


NQ4 AI Gen3 Processor with 128 Neural Networks

At the heart of the Samsung S95H is the powerful NQ4 AI Gen3 Processor.

Using 128 AI neural networks, the processor intelligently analyses content in real time and automatically enhances:

  • Picture clarity

  • Contrast

  • Brightness

  • Colour

  • Motion

  • Sound performance

AI 4K Upscaling Pro helps improve lower-resolution content, making older films, TV programmes and streaming content appear sharper and more detailed on the 4K OLED panel.


Motion Xcelerator 165Hz Gaming Performance

Built for serious gamers, the Samsung QE65S95H delivers ultra-smooth and responsive gameplay.

Gaming features include:

  • 4K 120Hz Console Gaming

  • 4K 165Hz PC Gaming

  • Variable Refresh Rate (VRR)

  • Auto Low Latency Mode (ALLM)

  • AMD FreeSync Premium Pro

  • Samsung Gaming Hub

  • Game Bar

  • AI Auto Game Mode

  • Super UltraWide GameView

  • HGiG Support

  • Game Motion Plus

Whether you're playing on PlayStation 5, Xbox Series X or a gaming PC, the S95H provides stunning visuals with minimal input lag and exceptional motion handling.


Dolby Atmos & Object Tracking Sound+

Experience immersive audio that follows the action on screen.

The Samsung QE65S95H features:

  • 70W Audio Output

  • Dolby Atmos

  • Object Tracking Sound+

  • Adaptive Sound Pro

  • Active Voice Amplifier Pro

  • Q-Symphony

  • AI Sound Enhancement

With multiple built-in speakers positioned around the TV, sound moves naturally with on-screen action, creating a cinematic experience without the need for additional speakers.


Vision AI Companion

Samsung's new Vision AI Companion transforms how you interact with your TV.

Use AI-powered assistance to:

  • Discover new content

  • Search for information

  • Receive recommendations

  • Explore visual search results

  • Access personalised content suggestions

Vision AI creates a smarter and more personalised entertainment experience directly from your television.


AI Motion Enhancer Pro & AI Football Mode Pro

Samsung's advanced AI technology helps optimise content automatically.

AI Motion Enhancer Pro

Fast-moving action remains sharp and clear, reducing blur during sports, movies and gaming.

AI Football Mode Pro

Designed specifically for sports fans, AI Football Mode Pro intelligently enhances:

  • Motion clarity

  • Crowd noise

  • Commentary balance

  • Colour vibrancy

Creating a more immersive match-day experience.


Infinity One Design with One Connect Box

The Samsung QE65S95H is designed to look as impressive as it performs.

Key design features include:

  • Ultra-slim Infinity One Design

  • Minimal bezel construction

  • Premium metal finish

  • One Connect Box cable management

  • Single cable TV connection

  • Wall mount compatible

The One Connect Box allows connected devices to be positioned away from the TV, creating a cleaner and more elegant installation.


Samsung Tizen Smart TV Platform

Powered by Samsung's latest Tizen operating system, the S95H provides access to all your favourite entertainment services.

Streaming Services

  • Netflix

  • Disney+

  • Prime Video

  • Apple TV+

  • YouTube

Smart Features

  • Samsung Gaming Hub

  • SmartThings Integration

  • Full Web Browser

  • Voice Control

  • Screen Mirroring

  • Bluetooth Connectivity

The intuitive interface makes discovering and accessing content simple and fast.


Smart Home Integration & Voice Control

The Samsung QE65S95H works seamlessly with modern smart home ecosystems.

Compatible with:

  • Amazon Alexa

  • Google Assistant

  • Samsung Bixby

  • SmartThings

Control your TV and connected smart devices using simple voice commands.


Samsung QE65S95H Key Specifications

Feature Specification
Screen Size 65 Inch
Resolution 4K Ultra HD (3840 x 2160)
Panel Type OLED
Processor NQ4 AI Gen3 Processor
HDR Support OLED HDR Pro, HDR10+, HDR10+ Adaptive, HLG
Refresh Rate 100Hz Native (Up To 165Hz)
Gaming Features FreeSync Premium Pro, VRR, ALLM, HGiG
Audio Output 70W
Sound Technology Dolby Atmos, Object Tracking Sound+
HDMI 4 x HDMI 2.1
USB 4 USB Ports
Smart Platform Samsung Tizen OS
Voice Assistants Alexa, Google Assistant, Bixby
WiFi Yes
Bluetooth Yes
VESA Mount 400 x 300

Why Buy the Samsung QE65S95H?

✔ Samsung's flagship 65-inch OLED TV

✔ OLED HDR Pro with perfect blacks and exceptional brightness

✔ Glare Free screen technology

✔ NQ4 AI Gen3 Processor with AI Upscaling Pro

✔ Motion Xcelerator 165Hz gaming performance

✔ AMD FreeSync Premium Pro support

✔ Dolby Atmos and Object Tracking Sound+

✔ Vision AI Companion

✔ Infinity One ultra-slim design

✔ One Connect Box cable management system

The Samsung QE65S95H delivers exceptional OLED picture quality, powerful AI-enhanced performance, immersive Dolby Atmos audio and advanced gaming capabilities, making it one of the finest 65-inch OLED TVs available in 2026.



Delivery
Our Stock

What is Liquidated Stock?

Liquidated stock refers to merchandise from businesses that have closed down or gone bankrupt. These products are sold off to cover the debts of the company. We acquire these items, particularly from electronic companies, at significantly reduced prices. Additionally, we have partnerships with major UK distributors, allowing us to obtain excess or last year's stock from various companies.

Quality Checks for Each TV/Product:

We take the quality of our products seriously. Here's how we ensure the items meet high standards:

  1. Warranty Validation: We verify the validity of the warranty or provide our own retailer warranty. In some cases, due to the nature of liquidated stock, serial plates from manufacturers might be missing.

  2. Usage Validation: For TVs, we check the viewing hours to ensure the product has not been previously used. This helps us ensure you receive a product in excellent condition.

  3. Rejection Policy: Any product that doesn't meet our strict standards is rejected. These items are then sold to local traders. We only sell products that pass our rigorous checks to guarantee customer satisfaction.

Important: We understand how crucial it is for you to receive a flawless product. That's why our delivery process includes unpacking and turning on the TV for your inspection. Please carefully examine the item before signing for it, as any physical damage reported after signing cannot be claimed.

What is the Warranty?

All items you purchase from us come with a warranty provided by the manufacturer or smartappliancesuk. This warranty ensures that in the event of any technical issues, we will promptly address and resolve the problem for you. It's our way of providing you with complete peace of mind. However, it's important to note that this warranty does not cover physical damage or any attempts at repairs made by unauthorized individuals.

What Will My Item Include?

Your purchase is comprehensive and includes everything you need to get started:

  • Accessories: Your item will come with a remote and power cable.
  • TV Specifics: For TVs, you might receive both regular and SMART remotes if needed. Additionally, screws and a stand will be provided unless you request a wall bracket. If your TV requires a connect box, it will be included.
  • E-Manual: Most TVs now come with an electronic manual accessible through the TV menu. If a paper manual is not included, don't worry; we can send you a downloadable version via email.
  • Note: Some items might be in an open box condition, meaning the original packaging may not be pristine. Also, the original paperwork might not be included, but we ensure all necessary components are provided.

What is the Item Condition?

We take pride in delivering products in excellent condition:

  • Quality Assurance: Every item, especially TVs, undergoes rigorous testing to ensure it meets our high standards. We perform security marking to safeguard your purchase.
  • Occasional Imperfections: In very rare instances, a TV might have a minor scuff or mark on the back. However, please rest assured that this won't affect the performance, and it will be hardly noticeable. We never send out TVs with marks on the screen or front bezel.
  • Packaging: To ensure safe delivery, we might replace the original box with our own sturdy packaging. Our priority is to make sure your item arrives in perfect condition.

 

Warranty

How to Claim a Free Extended warranty!

All SmartAppliancesUK products come with the manufacturers/ retailers 1 year warranty as standard.

Here are a few SMART ideas to extend the warranty on your New TV -

Why pay on average £425 more for a TV at Currys with an extra 4 years warranty? Modern TV's with mature advanced technology can easily last the life of a 5 year warranty with no issues! Do not be fooled by this sales pitch.

The most common problem with TV's these days is the screen being broken rather than any electronic parts failing!

Please do not fall into the trap of the "5 year warranty" deals - Save your hard earned cash buy with Smart Appliances UK and use the options below to claim an extended warranty!

 

  • Warranties sold in shops are often massively over-priced

    Many shops will try to flog a warranty on virtually everything - even if the goods only cost a few quid.

    Sometimes the warranties cost almost as much as buying a new product. In which case, it's better to take the risk, save the money, and buy a new one if your product breaks.

    But if you do want an extended warranty, you can buy an insurance product which covers multiple products, or use a handy comparison tools which searches for the cheapest option. With the comparison site the warranty and the item don't necessarily have to be purchased from the same shop, giving you time to find the best deal.

  • Free extra year's warranty available with packaged Bank account

    An extended warranty is provided as standard if you have the Nationwide FlexPlus account as part of its £10/mth package of extras. It gives an extra year's cover after the manufacturer's guarantee expires.

    As most manufacturers automatically include a year's guarantee, that means you can get two years for no cost.

    The account also includes worldwide travel insurance, mobile phone insurance and breakdown cover all included within the £10/mth package.

  • There's no limit on the number of appliances and it covers up to £2,000 per claim with a maximum claim of up to £10,000 per 12-month period. However, it doesn't cover items purchased outside the UK, or 12 months before opening the account.

  • Your home insurance might cover you

    Some home insurance policies will cover electrical items and white goods from theft and damage and breakdown.

    'All-risks' cover usually includes items taken outside the home too. Simply check on your home insurance policy, A quick phone call to them is all you need to do.

  • Compare Extended Warranties

    A free to use, extended warranty and service plan comparison website for domestic electrical goods.

 

http://www.compareextendedwarranties.co.uk/ is simple price comparison site where you can compare the price of warranties across a range of household items. It's run by four providers - Currys PC World, Argos, Domestic & General, Tesco - under an agreement with the Office of Fair Trading.

This comparison site often comes out best for single products, and for multiple products with low values, so check for the items you want to cover and see whether you can beat the multiple item policies above.

Be very careful when using this site as it can be confusing in the way it lists policies. For some policies listed you pay monthly, but others are priced for three or five years. Check that the price - and the cover - are suitable for your needs.

You can't click through from the comparison site to the provider, so you'll have to visit the warranty provider separately. Usually, you'll then need to call or visit a store as only a couple of providers allow you to buy online.

 

Best for: Single products

No single warranties are that cheap. If you do want one, check out the following..

www.surewise.com also offers cover for single products for £5.99/month, with a maximum item value of £3,000. It has an excess of £30 (or £50 if the product is more than five years old), but could still come out on top for more expensive items.

Quick facts

  • Price: £5.99/month
  • FCA-regulated? Yes - full details on safety
  • Covered for theft? No
  • Limit per item, per claim: £300
  • Includes parts? Yes
  • Excess? £30 to £50
  • Max age of appliance: Eight years for multi-appliance policies

Best for: Multiple products

Warranty Direct is one of the biggest providers of this type, and is often cheapest for multiple appliance warranties, especially if you've fairly high-value products to cover.

The Warranty Direct plan costs from £12.75/month for three appliances, such as your cooker, washing machine and TV and offers cover against mechanical, electrical or electronic breakdown. Accidental damage is not included.

The plan covers all items up to £2,000, but there's also an annual claim cap of £2,000. So if you claim once for a TV worth £2,000, you won't be able to claim again that year.

Quick facts

  • Price: From £12.75/month
  • FCA-regulated? Yes - full details on safety
  • Covered for theft? No
  • Annual claim cap: £2,000
  • Includes parts? Yes
  • Excess? £20
  • Max age of appliance: Eight years for multi-appliance policies
Payment

Prices and payments

As you would expect all our prices are in UK pounds. The total cost of your order will be the price of the products you order, the delivery charge (if any), plus any additional services you choose e.g. premium delivery or installation. You’ll see all these in your Shopping Basket before you submit an order. Payment is deducted once an order is submitted.

If our risk analysis software highlights a transaction as being potentially fraudulent we may ask you for further proof of identity and address. Please do not be offended as we take your security very seriously.

Is shopping online with smartappliancesuk safe?

At SmartAppliancesUK Ltd, we care about security and make every effort to ensure our transaction process is safe and that your personal information is secure.

We can assure you that every order you make on our website is safe. We use strict security precautions to make our website safe, including the use of a Secure Socket Layer (SSL) server. Any information you enter while you're using the secure server is encrypted before being transmitted, so it is virtually impossible for an outside party to access or intercept your information.

You can check that you are shopping in a secure environment by looking for either a locked padlock icon or an image of a key in the bar at the bottom of your screen. Additionally, your web address should start with https: - the ‘s’ indicating it is a secure page. This should appear on any page where you are entering personal information, such as your payment card details.

The latest versions of the most popular browsers, Internet Explorer, Chrome, Safari and Firefox support this secure connection. If for any reason this option has been disabled on your browser, you will not be able to transact or login until you reset these options. Find this option in your browser settings under security.

Returns

Return and faulty goods policy

Unwanted products

U.1 Returns and exchanges can only be processed with proof of purchase.

U.10 You cannot return unwanted items after 14 days of purchase.

U.10.1 You cannot return unwanted cables if the warranty sticker is broken on the item or the sealed packageing is broken. These items must stay in their sealed bags.

U,11 In accordance with your rights when you purchase goods online, unwanted products can be returned opened so long as you notify us you want to return them within 14 calendar days from the day of delivery.

U.12 When returned the item must include all original packaging, be in ‘as new’ condition and must not have been used, installed or had any data input on them. You will also be responsible for covering the cost of any return carriage for an unwanted item; the return carriage cost for small items is £7 and larger items up to £100 depending on the item type.

U.13 Please note each TV stores the amount of hours it has been switched on for - If this exceeds 1 hour when returned - no refund will be issued.

U.14 There may also be a re-stocking fee of up to 20% of the purchase price, applied for any items we find that have been opened and used. If you wish to discuss any of your options with us please give us a call so we can confirm these with you.

 

If you’ve used the product

It’s fine if the product has been unpacked for checking but if it’s been used or installed, we can only give you a partial refund. This can be up to 50% of the product’s cost. If it’s used, then 14 day refund rules will apply. Please note TVs record their view hours, this can be checked when the TV is returned to us.

Faulty products

Your item is under warranty from the date of purchase and any technical issues must be reported to the sales@smartappliancesuk.com in writing with photos of the fault and photos of serial plate.

If your product develops a fault, you have the option of a repair, exchange or refund if the fault occurs within 7 days of delivery. You must notify Smart Appliances UK in writing with evidence i.e. pictures.

You must not continue to use the product as this could cause further damage. If you accept a resolution/fix method by Smart Appliances UK - you can not claim for a full refund - only an exchange or a smart appliances UK voucher.

If the fault with your product occurs within its guarantee period (normally 12 months from delivery) we will offer you a prompt repair service. In all cases we reserve the right to inspect the product and verify the fault.

Obviously we can’t be expected to guarantee against misuse, accident, neglect, commercial use, loss of data stored on any form of writeable/ rewriteable media/ hard drive devices, dead pixels of an amount not covered by the manufacturer’s specifications or normal wear and tear. Please note that if repairs are done by us or authorised agents our guarantee can't apply. This guarantee is in addition to your normal statutory rights.

Products which are booked in for repairs, will on average take 7-28 days, unless parts are not available and need to be orders therefore may take longer.

We advise keeping the original packaging for the length of your warranty in case the product has to be sent to a service centre or back to us.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as above.

Any product that is sold to a business or used for business / commercial purposes is classified as a B2B sale and the warranty period is only 1 month from the date of sale. The conditions above set out under fault products, apply for this period.

 

Damaged products

When an item (large greater than 15kg) is delivered - it is unpacked by the two man crew and switched on for inspection by the customer. This is the point that the customer is to either accept the goods as per inspection or reject them - just like viewing the item in a shop. Any claim for damage after this will be rejected and returns not accepted. If the item is damaged please take photos, reject the item and email us straight away at sales@smartappliancesuk.com.

  • After inspection and signing of the delivery note you cannot claim for any physical damage.
  • If you refuse the courier to unpack the goods and you accept the item - you cannot claim for any damage at a later date.

Replacement Items or Parts

Please note - if smart appliances uk need to send any item to a customer for any reason - the item has to be paid for first.

Once the original item is sent back to us by a recorded method of postage we will refund the customer in full. (it is the customers responsibility to ensure the safe complete return of the item back to smart appliances uk).

 or

 The customer can send the original item back to us by a recorded method of postage - once the original item is back to us then we will post the replacement item.


Cancelling an order

If you wish to cancel an order before delivery please contact us via email sales@smartappliancesuk.com. Once we have received your request, we will contact you to confirm cancellation.

If your item has been dispatched you will be liable for the cost which will vary between £10 for small items and up to £150 for large items such as TVs / white goods.

We reserve the right to recover costs incurred due to your cancelation.

 

Shipping

We can not be held responsible for failed delivery of an item - we will do our best to mitigate any delays.

We recommend taking physical possession of the TV before hiring third party installers - smartappliancesuk are not liable for costs relating to failed delivery.

It is the customers full responsibility to make sure the item is returned safely and is liable for any damages.

Shipping costs by us are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Printing and Pricing Errors

In the event a product is listed at a wrong price due to a typographical (human) error or incorrect pricing information received from our suppliers, we have the right to refuse or cancel any orders placed prior to a contract being made.

Refunds

Depending on the situation as stated above regarding your product - refunds can take between 2 - 30 days from the date of being authorised by SmartAppliancesUK LTD. The refund will be paid back to the customer by cheque sent recorded delivery to the billing address or back to the card that was originally used.

 

Live Chat

Please note that live chat is only the opinion of the operator. This does not form the contract of any sale. Customers must read each product carefully before conducting their own due diligence before making a purchase from smart appliances uk. Your contract with SmartAppliancesUK when making a purchase is within the T&C - NOT any conversation within the live chat feature.

OFFERS

Any offer made for example (but not limited to) -  gesture of good will / replacement TV / Discount - to a customer via any method of communication will be terminated after 30 days if no communication has been made between both partys that can be evidenced in that period of time. After this period the offer will be concluded as decline by the customer.

 

Apple Airpod

This item is under warranty by apple – any faults found please take your airpod and invoice to an apple store where they will repair / replace your item for free. This is the quickest way to have any issue resolved as they have stock at the shop.

If you use your Airpod and / or break the warranty seal on the item then you cannot return the item for a refund due to the item being an oral product. This is stated in comsumer rights legislation. This item is security marked.

ChargeBack

If the custom raises a dispute regarding a product via their credit or debit card for any reason and Smart Appliances UK LTD reject this claim. They must not continue to use the product for the duration until a final outcome has been reached by the card issuer.

The customer aggresses to be fully responsible for the safe keep of the item and are fully liable for any damages or loss during this period.