About Our Stock

Why can we offer such low prices?

 

What is Liquidated Stock?

Liquidated stock refers to merchandise from businesses that have closed down or gone bankrupt. These products are sold off to cover the debts of the company. We acquire these items, particularly from electronic companies, at significantly reduced prices. Additionally, we have partnerships with major UK distributors, allowing us to obtain excess or last year's stock from various companies.

Quality Checks for Each TV/Product:

We take the quality of our products seriously. Here's how we ensure the items meet high standards:

1. Warranty Validation: We verify the validity of the warranty or provide our own retailer warranty. In some cases, due to the nature of liquidated stock, serial plates from manufacturers might be missing.

2. Usage Validation: For TVs, we check the viewing hours to ensure the product has not been previously used. This helps us ensure you receive a product in excellent condition.

3. Rejection Policy: Any product that doesn't meet our strict standards is rejected. These items are then sold to local traders. We only sell products that pass our rigorous checks to guarantee customer satisfaction.

Important: We understand how crucial it is for you to receive a flawless product. That's why our delivery process includes unpacking and turning on the TV for your inspection. Please carefully examine the item before signing for it, as any physical damage reported after signing cannot be claimed.

What is the Warranty?

All items you purchase from us come with a warranty provided by the manufacturer or smartappliancesuk. This warranty ensures that in the event of any technical issues, we will promptly address and resolve the problem for you. It's our way of providing you with complete peace of mind. However, it's important to note that this warranty does not cover physical damage or any attempts at repairs made by unauthorized individuals.

What Will My Item Include?

Your purchase is comprehensive and includes everything you need to get started:

• Accessories: Your item will come with a remote and power cable.
• TV Specifics: For TVs, you might receive both regular and SMART remotes if needed. Additionally, screws and a stand will be provided unless you request a wall bracket. If your TV requires a connect box, it will be included.
• E-Manual: Most TVs now come with an electronic manual accessible through the TV menu. If a paper manual is not included, don't worry; we can send you a downloadable version via email.
• Note: Some items might be in an open box condition, meaning the original packaging may not be pristine. Also, the original paperwork might not be included, but we ensure all necessary components are provided.

What is the Item Condition?

We take pride in delivering products in excellent condition:

• Quality Assurance: Every item, especially TVs, undergoes rigorous testing to ensure it meets our high standards. We perform security marking to safeguard your purchase.
• Occasional Imperfections: In very rare instances, a TV might have a minor scuff or mark on the back. However, please rest assured that this won't affect the performance, and it will be hardly noticeable. We never send out TVs with marks on the screen or front bezel.
• Packaging: To ensure safe delivery, we might replace the original box with our own sturdy packaging. Our priority is to make sure your item arrives in perfect condition.